Helpful Support

Help CenterFind answers and get the support you need

Search our knowledge base, watch video tutorials, or contact our support team. We're here to help you get the most out of Securitain's security platform.

Comprehensive guides
Video tutorials
Expert support

Browse Help Topics

Find detailed guides and tutorials organized by topic

Getting Started

Learn the basics of setting up and using Securitain

How to create your first security scan
Understanding security findings
Setting up cloud provider connections
Configuring compliance frameworks

Common Issues

Solutions to frequently encountered problems

Connection timeout errors
Permission denied issues
False positive findings
Integration troubleshooting

Video Tutorials

Step-by-step video guides for key features

Platform overview walkthrough
Setting up your first scan
Understanding compliance reports
Managing security policies

Best Practices

Expert recommendations for optimal security

Cloud security fundamentals
Compliance preparation checklist
Incident response planning
Security policy management

Frequently Asked Questions

Quick answers to the most common questions about Securitain

Get Personal Support

Can't find what you're looking for? Our support team is here to help

Email Support

Get help via email with detailed responses

24/7 - Response within 24 hours

Live Chat

Chat with our support team in real-time

Mon-Fri, 8am-6pm PST

Phone Support

Speak directly with a support specialist

Enterprise customers only

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