Privacy Policy  Securitain (Cloudain LLC)

Last Updated: September 2, 2025

Overview

This Privacy Policy explains how Securitain, provided by Cloudain LLC, collects, uses, and protects your information. By using our cloud security platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

We collect basic account details such as your name, email address, company information, and billing details when you create an account.

Cloud Infrastructure Data

Securitain accesses and analyzes your cloud infrastructure configurations in read-only mode to provide security assessments and compliance monitoring. We do not modify or store sensitive data from your cloud resources.

Usage Analytics

We collect information about how you use our platform, including feature usage, scan frequency, and performance metrics to improve our services.

How We Use Your Information

  • Provide cloud security monitoring and compliance assessment services
  • Generate security reports and recommendations for your infrastructure
  • Improve our platform's security detection capabilities
  • Communicate with you about your account, security findings, and service updates
  • Process billing and payments for subscription services
  • Ensure platform security and prevent unauthorized access

Data Security & Protection

As a security company, we implement industry-leading security measures to protect your data:

  • All data is encrypted in transit and at rest using AES-256 encryption
  • We maintain SOC 2 Type II compliance and undergo regular security audits
  • Access to your data is strictly limited to authorized personnel on a need-to-know basis
  • Our platform operates in read-only mode and never modifies your cloud infrastructure
  • We follow zero-trust security principles and implement multi-factor authentication

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • With trusted service providers who assist in platform operations (under strict confidentiality agreements)
  • In connection with a merger, acquisition, or sale of business assets (with advance notice)

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is typically deleted within 30 days of account closure. Historical security scan data may be retained for up to 12 months for compliance and audit purposes, unless longer retention is required by law.

Your Rights

You have the right to:

  • Access and review your personal information
  • Correct or update inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Export your data in a portable format
  • Opt-out of non-essential communications
  • Request restriction of data processing

Compliance & Regulations

Securitain complies with applicable data protection regulations including GDPR, CCPA, and other regional privacy laws. We are committed to maintaining the highest standards of data privacy and security in line with industry best practices and regulatory requirements.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or through our platform. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

Email: privacy@cloudain.com
Subject Line: Privacy Policy - Securitain
Mail: Cloudain LLC Privacy Team, Fontana, CA